Websites that Work - Customer Service

Since our first website in 2003, we have always made sure that our Customer Service Offer was the best in the marketplace. There are key elements to ensuring this:

• Human beings in the UK are your main points of contact - and we visit you at your premises to discuss your needs
• Technical support for e-mail, including setting up your Outlook Mail Program if you want us to
• Unique Users Statistics for your website e-mailed to you each month
• Changes to your website - within the existing design - included in your monthly fee
• Professional Business Hosting - with 99.9% site availability
• All websites are fully bespoke - tailored to your design, your colour scheme, and your look and feel

We strive to provide the type of customer service offer that has become common place in other industries, but which is hard to find within the web development marketplace. For example, when you need to change your website, how do you do it? With our clients, all it takes is a phone call or an e-mail, and wherever possible the changes are made within 72 working hours.

So what about our charges? Well, all of our customer service is provided at the low price of £30 +VAT per month - including hosting and maintaining your website, and all of the support listed above. For the price of a mobile phone contract, or a Sky TV subscription, we offer the customer service you have been looking for.